Macy's Closing 66 Stores: Locations & Details

Joesph Murphy IV 24 May 2025

Is the sun setting on the retail empire of Macy's? The iconic department store chain is streamlining its operations, closing dozens of locations in a strategic move to adapt to the evolving retail landscape. This restructuring raises questions about the future of brick-and-mortar retail and what it means for shoppers across the country.

Macy's, a cornerstone of American retail for over a century and a half, finds itself navigating a challenging environment. The rise of e-commerce, shifting consumer preferences, and the lingering effects of economic downturns have forced the company to re-evaluate its vast network of physical stores. The "Bold New Chapter" strategy, announced in February 2024, signals a decisive shift towards a leaner, more agile business model. This involves shuttering approximately 150 underperforming stores by 2026, a significant portion of its current footprint. The first wave of closures, totaling 66 locations across 22 states, commenced in January 2025, underscoring the urgency of Macy's transformation.

Macy's, Inc.
Founded	1858 (as R.H. Macy & Co.)
Headquarters	New York City, New York, U.S.
Key People	Jeff Gennette (Chairman & CEO)
Industry	Retail
Website	https://www.macys.com

The closures, while painful for affected employees and communities, represent a necessary step for Macy's long-term survival. The company aims to focus its resources on its most profitable locations and invest in enhancing the customer experience, both online and in remaining stores. Macy's is betting on a future where digital and physical retail seamlessly integrate, offering customers greater convenience and personalized service.

While initially planning to close 55 stores in the first year of the plan, Macys ultimately increased that number to 66, a clear indication of the companys commitment to rapid restructuring. This aggressive approach highlights the seriousness of the challenges facing the retailer. The shrinking footprint will leave Macy's with approximately 350 stores by 2027, a dramatic downsizing from its peak of around 1,100 locations in 2008. This reflects not only Macy's specific challenges but also the broader trends reshaping the retail industry.

The list of closing stores includes locations in major metropolitan areas like New York and New Jersey, as well as smaller markets across the country. Specific locations named include the store at Silver Lake Mall (200 W Hanley Ave), White Oaks Mall (104 White Oaks Mall), Acadiana Mall (5733 Johnston St), and Harford Mall (600 Baltimore Pike). These closures underscore the widespread nature of the restructuring and the impact it will have on diverse communities. The company website and newsroom provide detailed information about specific closing dates and the status of each location. Customers are encouraged to check these resources to confirm the operating hours of their local Macy's.

Macy's is not alone in its struggles. The retail landscape has become increasingly competitive, with thousands of store closures announced across the U.S. in recent years. According to Newsweek, citing Coresight Research and Time Out, the U.S. saw 7,325 store closures in 2024, a number expected to nearly double in 2025. This context underscores the industry-wide challenges and the pressure on retailers to adapt.

The "Bold New Chapter" strategy goes beyond simply closing stores. It also encompasses investments in e-commerce, improvements to the in-store experience, and a focus on personalized customer service. Macy's is investing in technology to enhance its online platform, offering features such as virtual try-on tools and personalized recommendations. In its remaining stores, Macy's is focusing on creating a more engaging and experiential environment, offering services like personal styling and curated product selections. The goal is to transform Macy's into a more dynamic and resilient retailer, capable of thriving in the changing retail landscape.

As Macy's navigates this transition, the impact on its workforce is a significant concern. While the company has stated its commitment to supporting affected employees, the closures will undoubtedly lead to job losses. The downsizing also raises questions about the future of retail employment and the need for retraining and reskilling programs to support workers in the evolving economy. The closures, while challenging, also represent an opportunity for Macy's to reimagine its business model and create a more sustainable future.

For shoppers, the closures may mean fewer convenient locations and a shift in their shopping habits. However, Macy's hopes that its investments in online and remaining stores will ultimately provide a more satisfying and personalized experience. The companys success will depend on its ability to effectively integrate its digital and physical operations, offer compelling products and services, and build strong relationships with its customers. The future of Macy's, and indeed the future of retail, hinges on the ability to adapt and innovate in a constantly changing market.